The Business Connection

The Business Connection Brymbo, Wrexham, UK
Oct 15, 2018
The Key Account Manager will join an established, successful company who are recognised as a market leader within the industry. The Key Account Manager will maintain and further develop the sales of the companys product range to key wholesale customers, with specific emphasis on developing customer account plans for larger customers. This role is office based however the successful candidate may be required to visit customers and suppliers, or attend exhibitions as and when the need dictates. The Key Account Manager will be rewarded with an uncapped OTE, pension scheme, life assurance, critical cover, company car, laptop and mobile. To apply for the Key Account Manager role, you must have a proven B2B account management and sales background, with a motivated, tenacious approach. You will be target-driven, committed to getting it "right first time" for your clients, and be able to build long-term, solid commercial relationships. The Key Account Manager will need to have a full driving licence. Key Responsibilities: To grow profitable sales revenues within the allocated customer (and prospective) base. Set annual forecast for each customer based on historical performance and opportunity to grow the account. Deliver KPI targets, principally individual sales and gross margin budget (£ and %) by month, quarter, annual. Monitor sales performance against each customer budget. Identify major variances to plan on monthly and quarterly and take corrective action as required. Remain familiar with your customers order patterns allowing you to identify and therefore salvage potential drop-offs and issues in advance. Conduct customer visits on agreed frequency to build strong relationships, reinforce brand loyalty, monitor competitor activity and identify sales growth opportunities, principally new line listings and opportunities to consolidate chicken ranges. Ensure effective communication is maintained with all allocated customers and prospects. Review product trends within account base, identifying growth opportunities. Develop a margin investment strategy by customer to build sales including loyalty rebates, promotional programme, product demonstrations or samples. Complete pre- and post- meeting reports and follow through on agreed action points Plan and prioritise daily sales activities to help you and your reports achieve your respective sales targets. Monitor the team's performance and motivate them to reach targets. Assist the Head of Sales in implementing strategy and best practice into the sales department. Be aware of customers credit limits and the status of their accounts at all times; take personal responsibility not to expose the company to unnecessary debt and risk. Use the current customer and prospect contact activities tools and systems, and update relevant information held in these systems. Respond quickly to any sales enquiries and follow up on all sales leads using appropriate methods. Attend and present at external customer meetings and internal meetings when requested to do so. Essential Skills: • Attention to detail and committed to getting it right first time • Highly organised and professional • Good commercial understanding, numeracy and literacy • Excellent written and verbal communication skills (particularly on the phone) • Capable of building effective relationships both internally and externally • Good business sense and numeracy • Ability to motivate and lead a team with initiative and enthusiasm • Excellent communication and people skills • Tenacious with an ability to work calmly under pressure • Good IT, budget and report writing skills. Keywords: Account Manager, account management, B2B, business to business, sales __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 15, 2018
A fantastic opportunity to join a growing organisation which continually invests time and resources in the development of their staff. Our client is currently searching for a Sales Executive to join their Sales department. As a Sales Executive, you will be responsible for consulting with existing customers and new clients to help identify new opportunities for those customers and maximising the sale to its full potential. This is a fantastic opportunity to join a growing organisation which continually invests time and resources in the development of their staff. The successful candidate will be able to deliver results and hit KPIs often under pressure and will understand the importance of managing and meeting strict deadlines. You must have a minimum of 6 months experience working within an outbound calling sales environment with strong customer service skills and excellent organisational skills. Key Responsibilities: Drive sales by product sourcing through all available channels. Using initiative to identify and follow up opportunities Assist in building weekly/ monthly sales plan and review with manager. Achieve monthly goals through relationships with existing accounts, as well as new accounts. Conduct quarterly account performance reviews with management team. Attempt to resolve or escalate any service issues that arise for assigned customers to ensure timely issue resolution. Consult with existing customers to help identify new opportunities for those customers. To contact customers on the sales database, qualify and update in the CRM system. Liaising with customers by telephone in a confident manner. Ensuring information is communicated quickly and accurately. Checking the accuracy of documentation. Accurate inputting of data on a daily basis. Essential Skills: Experience working within a fast-paced environment Ability to build and maintain a positive relationship with existing and new clients Excellent telephone manner Good investigative skills and ability to resolve problems. A flexible approach to meet the demands of the business. Keywords: Customer Service, Sales, Telesales, cold calling, B2B, B2C, Outbound calls, call centre Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Brymbo, Wrexham, UK
Oct 15, 2018
The Customer Relationship Manager will join an established, successful company who are recognised as a market leader within the industry. The Customer Relationship Manager will maintain and further develop the sales of the companys product range to key wholesale customers, with specific emphasis on developing customer account plans for larger customers. This role is office based however the successful candidate may be required to visit customers and suppliers, or attend exhibitions as and when the need dictates. The Customer Relationship Manager will be rewarded with an uncapped OTE, pension scheme, life assurance, critical cover, company car, laptop and mobile. To apply for the Customer Relationship Manager role, you must have a proven B2B account management and sales background, with a motivated, tenacious approach. You will be target-driven, committed to getting it "right first time" for your clients, and be able to build long-term, solid commercial relationships. The Customer Relationship Manager will need to have a full driving licence. Key Responsibilities: To grow profitable sales revenues within the allocated customer (and prospective) base. Set annual forecast for each customer based on historical performance and opportunity to grow the account. Deliver KPI targets, principally individual sales and gross margin budget (£ and %) by month, quarter, annual. Monitor sales performance against each customer budget. Identify major variances to plan on monthly and quarterly and take corrective action as required. Remain familiar with your customers order patterns allowing you to identify and therefore salvage potential drop-offs and issues in advance. Conduct customer visits on agreed frequency to build strong relationships, reinforce brand loyalty, monitor competitor activity and identify sales growth opportunities, principally new line listings and opportunities to consolidate chicken ranges. Ensure effective communication is maintained with all allocated customers and prospects. Review product trends within account base, identifying growth opportunities. Develop a margin investment strategy by customer to build sales including loyalty rebates, promotional programme, product demonstrations or samples. Complete pre- and post- meeting reports and follow through on agreed action points Plan and prioritise daily sales activities to help you and your reports achieve your respective sales targets. Monitor the team's performance and motivate them to reach targets. Assist the Head of Sales in implementing strategy and best practice into the sales department. Be aware of customers credit limits and the status of their accounts at all times; take personal responsibility not to expose the company to unnecessary debt and risk. Use the current customer and prospect contact activities tools and systems, and update relevant information held in these systems. Respond quickly to any sales enquiries and follow up on all sales leads using appropriate methods. Attend and present at external customer meetings and internal meetings when requested to do so. Essential Skills: • Attention to detail and committed to getting it right first time • Highly organised and professional • Good commercial understanding, numeracy and literacy • Excellent written and verbal communication skills (particularly on the phone) • Capable of building effective relationships both internally and externally • Good business sense and numeracy • Ability to motivate and lead a team with initiative and enthusiasm • Excellent communication and people skills • Tenacious with an ability to work calmly under pressure • Good IT, budget and report writing skills. Keywords: Account Manager, account management, B2B, business to business, sales __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 15, 2018
A fantastic opportunity to join a growing organisation which continually invests time and resources in the development of their staff. Our client is currently searching for a Trainee Sales Executive to join their Sales department. As a Trainee Sales Executive, you will be responsible for consulting with existing customers and new clients to help identify new opportunities for those customers and maximising the sale to its full potential. The successful candidate will be able to perform and produce work to a high standard often under pressure and will understand the importance of managing and meeting strict deadlines. You must have a minimum of 6 months experience working within a high volume calling environment with strong customer service skills and excellent organisational skills. The client is also offering the successful Trainee Sales Executive the opportunity within 12 months of service to progress into a Sales Executive which has an earning potential of £30,000. Key Responsibilities: Drive sales by product sourcing through all available channels. Using initiative to identify and follow up opportunities Assist in building weekly/ monthly sales plan and review with manager. Achieve monthly goals through relationships with existing accounts, as well as new accounts. Conduct quarterly account performance reviews with management team. Attempt to resolve or escalate any service issues that arise for assigned customers to ensure timely issue resolution. Consult with existing customers to help identify new opportunities for those customers. To contact customers on the sales database, qualify and update in the CRM system. Liaising with customers by telephone in a confident manner. Ensuring information is communicated quickly and accurately. Checking the accuracy of documentation. Accurate inputting of data on a daily basis. Essential Skills: Experience working within a fast-paced environment Ability to build and maintain a positive relationship with existing and new clients Excellent telephone manner Good investigative skills and ability to resolve problems. A flexible approach to meet the demands of the business. Keywords: Customer Service, Sales, Telesales, cold calling, B2B, B2C, Outbound calls, call centre Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 15, 2018
A fantastic opportunity for a recent graduate or experienced individual looking to start their career in content writing/creation. The Digital Content Executive will be uploading content to social media and websites to promote and advertise clients products and services. In addition to this the Digital Content Executive will be liaising directly with clients to identify their needs, conducting market research and editing digital content. The successful Digital Content Executive will have strong communication skills and good experience writing and editing content. The Digital Content Executive will either have previous freelance or contracted experience, or be degree educated in either Journalism, Creative Writing, English, Marketing, Digital Marketing or similar studies. Key Responsibilities: Create and publish copy, images & files online via the Content Management System (CMS) ensuring timely publication, accuracy and optimisation for the web Manage accounts and communicate regularly with clients to build and maintain strong relationships Use social media (Linked In, Twitter, Facebook etc.) and other platforms to promote client content and increase brand awareness Create content for weekly e-newsletters Write engaging content for the blog and other relevant online platforms Answer phone and email queries from clients and other departments Record activities and communications with clients in the company CRM Produce reports of work in progress Essential Skills: Excellent copywriting skills with awareness of writing for the web Good communication and negotiation skills Good organisational & time management skills - with ability to organise own priorities Able to manage pressure and work to deadlines Able to work without supervision Knowledge of social media management Excellent attention to detail Experience of HTML desirable - although training provided Experience of manipulating digital images/files Awareness of digital marketing / communicating to online audiences Relevant degree or similar experience - either contracted or freelance Keywords: content writing, content management, content uploading, social media management, social media manager, marketing, digital marketing __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 15, 2018
A fantastic opportunity for a recent graduate or experienced individual looking to start their career in content writing/creation. The Editorial Account Manager will be uploading content to social media and websites to promote and advertise clients products and services. In addition to this the Editorial Account Manager will be liaising directly with clients to identify their needs, conducting market research and editing digital content. The successful Editorial Account Manager will have strong communication skills and good experience writing and editing content. The Editorial Account Manager will either have previous freelance or contracted experience, or be degree educated in either Journalism, Creative Writing, English, Marketing, Digital Marketing or similar studies. Key Responsibilities: Create and publish copy, images & files online via the Content Management System (CMS) ensuring timely publication, accuracy and optimisation for the web Manage accounts and communicate regularly with clients to build and maintain strong relationships Use social media (Linked In, Twitter, Facebook etc.) and other platforms to promote client content and increase brand awareness Create content for weekly e-newsletters Write engaging content for the blog and other relevant online platforms Answer phone and email queries from clients and other departments Record activities and communications with clients in the company CRM Produce reports of work in progress Essential Skills: Excellent copywriting skills with awareness of writing for the web Good communication and negotiation skills Good organisational & time management skills - with ability to organise own priorities Able to manage pressure and work to deadlines Able to work without supervision Knowledge of social media management Excellent attention to detail Experience of HTML desirable - although training provided Experience of manipulating digital images/files Awareness of digital marketing / communicating to online audiences Relevant degree or similar experience - either contracted or freelance Keywords: content writing, content management, content uploading, social media management, social media manager, marketing, digital marketing __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 13, 2018
A fantastic opportunity for a Part Time Sales Executive to join an established nationwide company. The Part Time Sales Executive will become part of a professional and dedicated team and will be a vital part of the overall continued business growth. The Part Time Sales Executive will be able to benefit from flexible working hours across four days. To apply for the Part Time Sales Executive position, you must be customer focused and be confident to make calls within a business to business environment. The Part Time Sales Executive must also have previous experience of working in a customer focused position and it is desired to have previous experience of working within in either a B2B or B2C telesales environment. The Part Time Sales Executive position must also be able to work in a challenging environment, be personable and be able to quickly build relationships with new customers quickly. Role: The duty of the telesales team is to make business to business calls during office hours to offer a free no obligation quotation. Key Responsibilities: Conduct outbound business to business calls to new customers to introduce the business services and book in appointments for the Business Development Managers Build relationships with new customers through verbal and written methods Proactively seek new customers and business opportunities Essential Skills Have previous customer service experience It is desired that individuals have previous experience of working within a B2B or B2C telesales position Have an optimistic and can do attitude Excellent communication skills Good time management, ability to prioritise and meet deadlines Ability to work on own initiative and as part of a team Motivated, committed, and flexible Keywords: B2B, B2C, Sales, Business Sales, BDE, BDM, Part time, temporary, business development, sales consultant, telesales, outbound calls, appointment setting, lead generation Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 13, 2018
Full time
Working for this industry leading company, the Production Operator will join a busy and expanding team. The role has come about due to an increase in workload within the business, so the Production Operator will be key to this continued success. Based within modern offices with free parking and good public transport links, the Production Operator will have a strong opportunity to become a permanent member of staff after a qualifying period. To apply for the Production Operator role, you will have experience of operating high speed equipment, ideally gained within a print environment, though this isnt essential. You will need to pass a credit check and a DBS check, due to the nature of the role and environment. Key Responsibilities: • Operates production equipment in a fast paced environment ensuring all work is completed timely and accurately • Identifies machine and quality defects • Makes minor adjustments to machines where necessary • Researches and escalates major production and machine issues • Completes quality checks • Escalates quality issues to manager/team lead and ensures resolution • Documents job tracking information • Proactively assists other areas as necessary Essential Skills: • Professional and positive attitude • Team player • Demonstrates flexible approach towards working hours and duties • Logical thinking and analytical skills • Control focused. • Aims for continuous improvement • Ability to protect corporate assets and maintain confidentiality • Ability to work effectively towards targets in a high volume environment • Organisational and communication skills. • Strong problem solving skills Keywords: Postroom, mailroom, operative, warehouse, picker, packer, print, production __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 13, 2018
Working within a progressive organisation who are undergoing an extensive period of growth, this role gives you the opportunity to join a fast-paced company as Internal Sales Executive - Holland. Your role as Internal Sales Executive - Holland will be to be responsible for contacting customers via telephone or email to generate new business and maintain ongoing relations with existing accounts. Building strong relationships both internally and externally to ensure great customer service, this exciting vacancy is an ideal opportunity for someone looking to progress in their career and to become a key part of the business success story! The Internal Sales Executive - Holland will be fluent in Dutch (both written and spoken) and possess a genuine passion for customer service and business development. The Internal Sales Executive - Holland will a have worked in a similar fast-paced office environment, and be able to deal with demands on your time with a positive and enthusiastic approach. Key Responsibilities: Working as part of an exciting and professional team, the Internal Sales Executive - Holland will be responsible for contacting customers via telephone or email to generate new business and maintain ongoing relations with existing accounts. Using your excellent telephone manner and sales skills, the Internal Sales Executive - Holland will gain an understanding of the nature of the customers business, and use this to sell the concept, products and services to the customer with a view to building an ongoing long term business relationship. Key duties: Conducting outbound calls to new and existing leads To increase the trading database To work with existing accounts to ensure continuing sales Manage and action daily/weekly outbound reports To seek out large order opportunities and convert into orders Report to Internal Sales Executive on progress Undertake and deliver projects efficiently and effectively To carry out any additional administrative duties as required by the business to ensure optimum efficiency Essential Skills: Fluent in Dutch, both written and verbal Strong communication skills Target driven Positive attitude, hard working and enthusiastic A team player in a sales oriented environment Computer literacy, including MS Excel and Word and ability to learn new software Good interpersonal skills, with ability to communicate with users across all levels of ability and seniority, by phone, email and face-to-face Professional, courteous and conscientious manner Good organisational skills An eagerness to learn new skills and an ability to adapt quickly Trustworthy nature with experience of handling confidential data Good time management skills with ability to prioritise jobs and multi-task Keywords: Dutch speaking, sales, business development, B2B, telesales Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for thisparticular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 12, 2018
The Administrator will be working as part of a well-established company with a Head Office in Chester, who pride themselves on the bespoke service they offer customers. Providing trusted advice, ensuring clients receive the best product at the best price, this award-winning company has received the prestigious accolade of being a Sunday Times Top 100 Small Company to Work For. Working as part of a team, the Administrator will support with all clerical duties within a fast-paced, targeted environment. The Administrator will manage incoming emails and calls, providing information, resolving queries and processing requests for brochures and documentation. The Administrator will have a proven track record within a similar commercial role. You will possess a high level of organisational skills, the ability to work to business critical deadlines, and an exceptional attention to detail. The Administrator will be well-spoken, presentable and professional at all times. Key Responsibilities: Manage incoming emails into the generic inbox, including checking any brochure requests are actioned accordingly Manage and monitor inputting of information onto the CRM system within the minimum time frames Answer incoming calls dealing with client queries regarding additional requests and documents Action and check cancellations and amendments have been processed correctly by the sales team, ensuring updated invoices are issued. Producing and distributing invoices including amendments and cancellations Maintain all files, storewalls and archiving to agreed department standards General administration including post, faxing, emailing, filing and photocopying Produce weekly despatch and invoicing reports Liaise with Finance and Purchase Ledger teams for payment of invoices and ensuring bookings are invoiced in time to pay out to suppliers Reception cover on a rota basis Essential Skills: Possessing commercial administration skills, you will thrive on high volumes of work, a changing environment and personal responsibility. The ability to learn new markets and understand a range of systems IT skills in MS Word, Excel, Outlook Have strong communication skills, both verbal and written Have excellent attention to detail with the ability to work well within a fast-paced environment Be self-motivated Be confident, personable and willing to go out of your ways to help others Be well-spoken, presentable and professional at all times Keywords: administration, clerical, Clerk, travel, tourism __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 11, 2018
A fantastic opportunity for a Customer Service Administrator to join a well established company based on the Wirral. As Customer Service Administrator, you will use outstanding customer service skills to build relationships with clients. The Customer Service Administrator will also provide administration support to the Service Team in a timely manner, in line with the companys standard operating procedures and best practice. With strong public transport links and free car parking, the Customer Service Administrator role will provide a great opportunity to develop new skills whilst working on a long-term contract. This role is phone-based, in a small and sociable office environment. To apply for the Customer Service Administrator role, it is essential that you have proven customer service experience of working in a fast-paced call centre or office environment. Experience gained within a financial or accounts role is desirable, but not essential. Responsibilities: Make outbound calls to industry professionals regarding services and company objectives Respond to all inbound communications and enquiries - both phone based and written, in a timely manner, in line with the company procedures relating to the subject matter, maintaining a professional response at all times Use the company document management systems to accurately capture data against the relevant system records Record accurate and detailed call notes using a bespoke CRM system Understand and manage personal performance on a daily basis Essential Skills: Professional customer service experience gained within an office environment Client relationship building skills IT literate (Microsoft Word and Excel) Team player Ability to work off own initiative Confident and self motivated Strong telephone manner Good attention to detail / accuracy Good investigative skills and ability to resolve problems. A flexible approach to meet the demands of the business Keywords: customer service, outbound, inbound, call centre, contact centre, sales, account manager Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 11, 2018
A fantastic opportunity for a recent graduate or experienced individual looking to start their career in content writing/creation. The Content Writer will be uploading content to social media and websites to promote and advertise clients products and services. In addition to this the Content Writer will be liaising directly with clients to identify their needs, conducting market research and editing digital content. The successful Content Writer will have strong communication skills and good experience writing and editing content. The Content Writer will either have previous freelance or contracted experience, or be degree educated in either Journalism, Creative Writing, English, Marketing, Digital Marketing or similar studies. Key Responsibilities: Create and publish copy, images & files online via the Content Management System (CMS) ensuring timely publication, accuracy and optimisation for the web Manage accounts and communicate regularly with clients to build and maintain strong relationships Use social media (Linked In, Twitter, Facebook etc.) and other platforms to promote client content and increase brand awareness Create content for weekly e-newsletters Write engaging content for the blog and other relevant online platforms Answer phone and email queries from clients and other departments Record activities and communications with clients in the company CRM Produce reports of work in progress Essential Skills: Excellent copywriting skills with awareness of writing for the web Good communication and negotiation skills Good organisational & time management skills - with ability to organise own priorities Able to manage pressure and work to deadlines Able to work without supervision Knowledge of social media management Excellent attention to detail Experience of HTML desirable - although training provided Experience of manipulating digital images/files Awareness of digital marketing / communicating to online audiences Relevant degree or similar experience - either contracted or freelance Keywords: content writing, content management, content uploading, social media management, social media manager, marketing, digital marketing __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 11, 2018
Working for this well-established and expanding company, the Receptionist / Switchboard Operator will be providing reception functions and administrative support, meeting and greeting visitors to the building. The Receptionist / Switchboard Operator will be rewarded with free parking, performance reviews and rewards, annual company social events, plus a modern, open-plan office working environment. The company understand that the right working environment, positive culture, support, training, career opportunities and fun will enable you to be successful and happy. The Receptionist / Switchboard Operator will work for an award-winning, recognised market leader within their field. Supporting the continued growth plans. To apply for the Receptionist / Switchboard Operator role, you should have a proven track record in administration. You will be confident to manage your own workload effectively and have a positive, "can-do" approach to problem solving. The Receptionist / Switchboard Operator will possess exceptional communication skills and previous customer service experience gained within a telephony environment. Key Responsibilities: On a daily basis the responsibilities of the position are: Being the first point of contact for the business, both face to face and over the phone. Ensuring all calls are answered within the correct SLA. Provide general reception functions and clerical duties. Meet and greet visitors to the building, presenting yourself to the highest standard. To process all post, ensuring all items are scanned efficiently onto files and distributed to the correct department. To ensure all letters sent are correctly presented and the correct postage procedure followed. Ensure all administration tasks are completed within service levels. Essential Skills: If you have the passion, drive and ambition to make a difference and have the following skills, experience and attributes this could be the role for you: A high level of organisation. Exceptional communication skills, previous customer service experience of working within a telephony environment is essential. Proficient with PC skills. Capable of gathering, organising and managing information. Previous office/ administration experience is desirable. Team working and working to tight deadlines. Must be a driver or currently learning to drive. Keywords: Reception, Receptionist, switchboard, administration, Administrator, clerical. __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Macclesfield, UK
Oct 11, 2018
Full time
Working for this well established and successful company, the Sales Administrator will be process all sales orders and managing a high volume of customer service incoming calls and online message requests. Working as part of a busy and motivated team, the Sales Administrator will be supporting a growing ecommerce business. The successful Sales Administrator can work either full or part time hours between 845am and 530pm, Monday to Friday. For the right person, there may be the opportunity for the role to become permanent. To apply for the Sales Administrator role, you will have previous telephone customer service experience and IT skills including MS Excel, Word and Outlook. You will have worked in a fast-paced office environment and have fast and accurate data entry processing skills. Key Responsibilities: * Process all sales orders * Manage high volume of customer service incoming calls and online message requests * Processing customer returns and refunds * Provide a high level of customer service * Provide professional advice to customers on products and services * Building and maintaining strong rapport and customer relations * Respond to and follow up all sales enquiries by post, telephone or email * Maximise sales opportunities across the business * Filing all email conversations and keeping track of queries * Accurate data processing and building website content via Excel and online software Essential Skills: * Good telephone manner. * Excellent IT Skills including MS Outlook, Excel and Word. * Fast + accurate data entry processing. * Good interpersonal skills. * Excellent level of literacy and written communication skills. *Must have previous telephone customer service experience Keywords: Sales administration, Sales Administrator, Administrator, clerical, order processing __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Clwyd Villa, Clayton Rd, Mold CH7 1SY, UK
Oct 10, 2018
Working for this established and growing organisation, the HR Advisor will be key to the continued success of the business. The HR Advisor will work as part of the human resources team to work with other department Managers to provide a comprehensive, generalist human resource administration support throughout the group. You will be rewarded with 25 days holidays plus Bank Holidays, a contributory pension scheme and personal car discount scheme. To apply for the HR Advisor role, you will have a proven background of working in a fast-paced, commercial human resources environment. The HR Advisor will be CIPD level 3 qualified or be studying towards this - CIPD level 5 is desirable. You will have extensive skills in recruitment of varied skill sets across multiple locations - the HR Advisor will be required to occasionally travel across the UK to support in recruitment activity. Key Responsibilities: Providing professional support in all matters related to HR, employment law and best practice and help deliver people management strategies. Oversee talent acquisition, providing an effective recruitment process including advertising campaigns, assessment centres and the onboarding process. Supervising and providing consultation to management on strategic staffing plans, compensation, benefits, training and development. Coaching, developing and mentoring the HR Assistant. Take a leading role in the managing and updating of the current HR software system and assist in the implementation of a new HR system. Developing relationships with all employees to positively influence the employee experience. Assist in the implementation and maintenance of talent development and succession planning initiatives. Driving activities to ensure a positive work environment for all. Handling of complex employee relations case work including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy Develop and issue HR KPI information to support driving improvements in the business. Including absence management, retention and turnover, appraisals, recruitment (e.g. cost to hire and time to hire, overtime costs) Essential Skills: Previous HR experience in a similar HR role is a must. CIPD level 3 qualified or working towards ideal. Excellent employment law knowledge. Be keen to learn new skills and study additional HR skills. Confident and highly professional. Must have experience of writing policies and procedures. Excellent attention to detail and literacy skills. IT literate with a sound knowledge of Microsoft Office and HR systems. Enjoy working as part of a busy team. Highly flexible and able to travel to other sites on occasions. Keywords: HR, CIPD, Humans resources, employment law, personnel Contact Details: To apply please contact on Diane or email __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 10, 2018
Working for this industry leading company, the Postroom Operative will join a busy and expanding team. The role has come about due to an increase in workload within the business, so the Postroom Operative will be key to this continued success. Based within modern offices with free parking and good public transport links, the Postroom Operative will have a strong opportunity to become a permanent member of staff after a qualifying period. To apply for the Postroom Operative role, you will have experience of operating high speed equipment, ideally gained within a postroom or print environment, though this isnt essential. You will need to pass a credit check and a DBS check, due to the nature of the role and environment. Key Responsibilities: Responsible for the day-to-day operation of high speed mailing equipment within a controlled environment. Key responsibilities include the effective and efficient running of the equipment to ensure overall customer satisfaction and quality of service is achieved. Effective and efficient running of high speed mailing equipment Quality focus, ensuring only the best product is sent to the customer Support Project team to ensure a smooth transition of all new customer products Some computer use to enter data and print reports Essential Skills: Experience of operating high speed equipment, ideally gained within a postroom or print environment, though this isnt essential The individual will demonstrate strong teamwork, flexibility, quality and control focus, communication skills and a drive to succeed within a growing business Basic PC skills in MS Word and Outlook Keywords: Postroom, mailroom, operative __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 10, 2018
A fantastic opportunity to join a growing organisation which continually invests time and resources in the development of their staff. Our client is currently recruiting for a Finance Assistant to join their fast-paced finance team on a part time basis working Monday to Friday 10am-2pm. As Finance Assistant you will be responsible for the accurate processing of invoices and various reconciliations. The successful applicant will have a strong attention to detail and ideally a minimum 12 months working within a similar Finance Assistant position along with being AAT qualified. Role: The role includes high-volume, complex data and requires an enthusiastic and dedicated candidate who id keen to develop a career within finance. Key Responsibilities: Accurate processing of invoices Ensure out of Programme damage is recharged Process third party invoices for costs incurred Various reconciliations to maintain the integrity of data Essential Skills: Understanding of accounting systems and ledgers Experience working within a finance team A positive and enthusiastic attitude IT literate with experience using Excel and standard accounting packages Excellent Telephone Skills Good with people and developing relationships. Reliable and self driven. Keywords: Finance Assistant, Finance Admin, invoices, Microsoft Dynamics, AAT, Sage Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 09, 2018
Working within a progressive organisation who are undergoing an extensive period of growth, this role gives you the opportunity to join a fast-paced company as Purchasing Co-ordinator. Your role as Purchasing Co-ordinator will be to be responsible for the continued development and success of the buying and data management relating to all the company brands and products. Building strong relationships both internally and externally to ensure great customer service, this exciting Purchasing Co-ordinator vacancy is an ideal opportunity for someone looking to progress in their career and to become a key part of the business success story! The role would suit either an experienced Purchasing Co-ordinator looking for a new challenge, or a recent graduate seeking a career in purchasing with a rapidly growing company. You will be a self motivated individual with ability to perform well under pressure, achieve goals and meet deadlines. The Purchasing Co-ordinator will be a team player who can play an active role in a dynamic team and cross-functional environment. Ideally you will have experience of using Sage ERP or SAP, though training can be provided. Key Responsibilities: Respond to internal requests for product outsourcing, prepare and issue purchase orders according to company policies and procedures. Confirm purchase orders with suppliers including price, delivery date, quantity, unit of measure. Track and expedite purchase orders by working with suppliers, carriers, the internal goods inwards team, and other departments as required. Maintain purchase orders within the ERP system to support operational requirements and ensure delivery date accuracy. Coordinate deliveries with suppliers to ensure they are received in line with agreed SLAs. Build good relationships with suppliers, and communicate efficiently with internal departments in order that customer expectations can be successfully managed within agreed SLAs. Ensure all internal and external customer queries are responded to in the agreed time scales. Monitor supplier performance around delivery performance and order fulfilment. Essential Skills: Strong communicator both on the telephone and face to face. Self motivated individual with ability to perform well under pressure, achieve goals and meet deadlines. Must be a team player who can play an active role in a dynamic team and cross-functional environment. Highly customer focused with the drive to deliver enhanced customer satisfaction. Ability to develop a high level of knowledge of products. Good organisational skills. Attention to detail and ability to manage multiple tasks simultaneously. Strong sense of urgency and of responsibility. Computer literacy in Microsoft Word, Excel and Outlook with the ability to learn bespoke systems and programmes. Experience of using Sage ERP or SAP an advantage. Keywords: Purchasing, stock, purchase orders, ERP, SAP. __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds
The Business Connection Cheshire, UK
Oct 09, 2018
Working for this award-winning business in Chester, the Customer Service and Sales Advisor will be responsible for being the first point of contact for potential new customers when they call or contact to discuss services and products. Making good use of the information gathered you must impress the customer with your knowledge, expertise and the services on offer. The companys success has been recognised both within and beyond their industry, having won a prestigious "Best in Industry" award for the last four years, and have been recognised by the London Stock Exchange Group as one of the "1,000 companies to inspire Britain". To apply for the Customer Service and Sales Advisor role, you will have a proven background in contact centre customer service, with a professional, engaging telephone manner. The Customer Service and Sales Advisor will also possess good computer literacy, diary management skills and have worked towards targets in previous sales roles. Key Responsibilities: The main aim and focus of the Customer Service and Sales Advisor is to secure a visit with one of our Consultants - you will be responsible for being the first point of contact for potential new customers when they call or contact to discuss services and products. Making good use of the information gathered you must impress the customer with your knowledge, expertise and the services on offer. During each call, you will need to capture each customers requirements, sell the services to match their needs with the aim to secure a site visit with one of the Consultants. You will be working in a fast paced call centre dealing with both telephone and email enquiries. Essential Skills: • Outstanding verbal communication skills • Commercially minded and able to negotiate and influence • A high performer and proven sales achiever • Good standard of written work with accuracy and attention to detail • IT literacy of the following packages; Windows, Word and Excel • Confident and able to use initiative • Have good geographical knowledge of the UK. • Proven ability within a sales environment • Business to business experience desirable but not essential • Diary management experience, desirable but not essential • Strong work ethic • Hunger to succeed in a sales oriented, target driven environment • Confident and inspirational team member • Results focused, understanding what is important to the business and to the customers Keywords : Customer service, sales, call centre, contact centre __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we havent contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds