Intelligent People Ltd

Intelligent People Ltd Watford, UK
Dec 09, 2018
Our client, a leader within the Payments and Technology sector, are hiring a Product Owner who will drive the delivery of an International payments product being redeveloped to ensure compatibility with the latest payment capabilities. Within the role of Product Owner / / Senior Product Owner / Systems Analyst you will lead the product throughout its development lifecycle. Forming the link between the Commercial teams and the development community you will translate the vision into tangible features, benefits and capabilities ensuring the resulting technology and user experience truly responds to the needs of a global customer base. A background within the payments sector is not required but experience of a complex service delivery technology such as telecommunications, insurance, financial services, B2B and B2C would be an advantage. Within role of Product Owner you will work closely with an Agile Coach and Scrum Master and together continue the transformation of the global digital product offer. The Product Owner / / Senior Product Owner / Systems Analyst role will: * Work collaboratively with the development community to optimise delivery of the defined product vision and roadmap * Own prioritisation of backlog to be continually aligned to business value * Be the voice of the customer throughout development cycle * Passionate advocate of product vision through development * Act as knowledge broker to resolve blockers * Own the release plan * Planning and execution of epic and story elaboration with team The Product Owner / / Senior Product Owner / Systems Analyst will require: * Exceptional communication and stakeholder management skills * Excellent collaborative, analytical and problem solving skills * Demonstrable experience and aptitude to articulate product requirements to cross-functional teams Familiarity with the technical, operational and legal and regulatory environments within which the products operate. * Expertise in and direct experience of agile methodologies * An entrepreneurial spirit coupled with good negotiating skills Intelligent People are a specialist recruitment agency hiring Product Owner job roles
Intelligent People Ltd City of London, UK
Dec 09, 2018
We're hiring a Product Director / Head of Digital Product for a European online consumer brand. The company is building a best in class Product function and has the investment and leadership to make this a reality. As Product Director you'll be looking to bring your experience of understanding customers, user-centric design and your commercial product mindset to a business with the potential to make great digital product experiences. Your responsibilities within the role of Product Director / Head of Digital Product will include: *The creation of a clear vision based on customer and user outcomes and commercial viability. *Work across the multiple brands, geographies and stakeholder groups to develop a strong digital product vision. *Use analytics, BI and analysis tools to monitor performance, identify issues, make recommendations on improvements to customer experiences *Work with the UX teams, architecture and engineers and commercial to specify on on-site merchandising, required features *Constantly identify ways to improve team performance and efficiency, roll these out across the teams. We are looking for a Product Director / Head of Digital Product who is highly adaptable, determined, future facing and customer centric. You will bring: *Proven experience developing great digital product experiences in B2C, perhaps with some B2B too *A proven track record of developing, improving and driving revenue uplift from creating engaging customer experience *A strategic thinker, able to communicate plans and lead teams to deliver. *Familiar with Agile & lean development environments and able to flexibly apply development methodologies This is a great career opportunity to join a product centric business with impressive leadership playing an key role in creating and realising their vision. Intelligent People a recruitment agency specialising in hiring Product Director roles.
Intelligent People Ltd City of London, UK
Dec 08, 2018
Head of Product / Product Lead / Senior Product Manager needed by a vibrant Tech start-up in Shoreditch. The Head of Product / Product Lead / Senior Product Manager will be a design led Product Manager with a great eye for creating Products with an attractive front end. My client is a one of a kind platform, dedicated to helping ideas come to life by empowering innovation and engagement. The Head of Product / Product Lead / Senior Product Manager will: *Support the development of the platform from a strategic and tactical perspective *Help create an amazing Product that assists companies in generating world class ideas for business growth *Have awesome Product Leadership, be detailed orientated, and motivated a great team of engineers & designers *Be design led and have a good understanding of UX/UI to create an awesome front end to the platform with the help of the design team *High level Product Strategy development and vision whilst understanding the bottom line elements *Help define requirements and be the voice of the users If you are a Head of Product / Product Lead / Senior Product Manager with the above and: *Have several years Product Management experience at this level *Experience growing an early stage start-up *Have led cross functional teams *Are design left with an eye for an attractive front end *Excellent communication & stakeholder management skills *Be B2B/B2B2C or B2C focussed with front end experience *Previous experience as a UX/UI Designer is a nice to have Then please do not hesitate to apply to this wonderful opportunity. On top of a very motivating and fulfilling opportunity, my client can offer the following benefits to sweeten the deal: *Work from home options *Personal learning budget c£1,500 *Entrepreneurial culture with access to every part of a growing company *Team lunches! This is an amazing opportunity for a Head of Product / Product Lead / Senior Product Manager to join a company dedicated to their cause and with a wonderful working environment to support. Intelligent People is a specialist Head of Product recruitment company
Intelligent People Ltd London, UK
Dec 08, 2018
Head of Product / Product Lead / Senior Product Manager needed by an innovative EdTech company based in Central London. The Head of Product / Product Lead / Senior Product Manager will be dedicated to driving the Product Strategy and Development, creating a leading EdTech platform. My client is a one of a kind EdTech company dedicated to helping teachers and students through their innovative product/platform. They bring Education to life in the classroom, making learning fun and interactive. The Head of Product / Product Lead / Senior Product Manager will: *Support the development of the platform from a strategic and tactical perspective *Help create an amazing Product for Teachers and Schools through data analysis, research and gut intuition *Have awesome Product Leadership, be detailed orientated, and motivated a great team of engineers & designers *High level Product Strategy development and vision whilst understanding the bottom line elements *Help define requirements and be the voice of the users *Data, statistics and analysis is your thing! If you are a Head of Product / Product Lead / Senior Product Manager with the above and: *Have several years Product Management experience at this level *Experience growing an early stage start-up *Have led cross functional teams *Excellent communication & stakeholder management skills Then please do not hesitate to apply to this wonderful opportunity. On top of a very motivating and fulfilling opportunity, my client can offer the following benefits to sweeten the deal: *Private healthcare *Macbook Pro for all *Work from home options *Personal learning budget c£1,500 *Share option plan *Office facilities include oRoof terrace, gym, café and restaurant *Team lunches! This is an amazing opportunity for a Head of Product / Product Lead / Senior Product Manager to join a company dedicated to their cause and with a wonderful working environment to support. Intelligent People is a specialist Head of Product recruitment company
Intelligent People Ltd London, UK
Dec 08, 2018
An SEO Analyst / SEO Manager / Search Analyst is required by a successful, well-known and exciting British travel publishing business to accelerate organic business growth and SEO data. With over 26 million users, the SEO Analyst / SEO Manager / Search Analyst will work as part of a leading SEO & Content team to continue the growth in SEO performance. The SEO Analyst / SEO Manager / Search Analyst will be responsible for: *Growing and identifying patterns in SEO data through keyword research, content and & search trends *Increasing conversion rates, driving quality traffic and improving rankings *Improving keyword level reach and revenues across all search platforms *Forecasting and measuring success The SEO Analyst / SEO Manager / Search Analyst must have: *1-2 years' experience working for a publishing house or large travel organisation, analysing big data sets across organic web traffic *A track record of achieving and measuring commercial KPIs - qualifying traffic and lead generation *Experience using web analytics tools (Adobe Analytics, desirable) and SEO tools *Be hands-on as well as setting the strategy with regards to implementation *Knowledge of HTML, CSS, JavaScript, Excel and/or Google Sheets This is a great opportunity to work with an award winning, successful and well-established organisation, reporting directly to the Head of SEO and Content. Intelligent People are a specialist SEO Manager agency.
Intelligent People Ltd London, UK
Dec 08, 2018
A high growth SaaS business at the forefront of Adtech/Martech is seeking a Senior Technical Product Manager / Technical Product Lead / Product Manager Data & Analytics to join the team. Based in London, the company works with the most prestigious media agencies and brands globally and is at the forefront of data driven performance marketing. The Senior Technical Product Manager / Technical Product Lead / Product Manager Data & Analytics will: *Product manage the data engine of a performance centric AI-driven technology platform. *Own the delivery process for the platform, working in conjunction with stakeholders, ensuring a lean approach to software delivery with agile thinking. *Maintain technical documentation in Confluence and clarifications and detail to all Jira items with clear acceptance criteria. *Determine the methodology to measure the value each new feature adds to our customers *Work with and analyse data to identify product opportunities The Senior Technical Product Manager / Technical Product Lead / Product Manager Data & Analytics will have: *Experience successfully shipping data products and working with data scientists & data engineers *Experience with product management or technical leadership on software platform products for B2B customers *Experience in ad tech or the paid media advertising industry *Experience leading cross-functional teams to deliver products and projects on tight deadlines *A degree in either Maths, Physics, Computer Science or a related engineering field This is a great opportunity for a talented Senior Technical Product Manager / Technical Product Lead / Product Manager Data & Analytics to join a digital organisation going through explosive growth. Product is at the heart of the company strategy and as such they are investing heavily in this area. Intelligent People is a specialist Senior Technical Product Manager recruitment agency.
Intelligent People Ltd London, UK
Dec 08, 2018
A Performance Marketing Manager / Senior Paid Search Manager / PPC Manager is required by a leading online subscriptions business to drive user growth. As the European specialist, you'll shape, drive and deliver the Paid Search Strategy working closely with external agency. As the Performance Marketing Manager / Senior Paid Search Manager / PPC Manager you will be an expert at managing advertising campaigns across all Paid channels and search engines. You'll be hands on at first and play an integral part of instructing an agency to help deliver ongoing. The Performance Marketing Manager / Senior Paid Search Manager / PPC Manager will:- * Manage performance across multiple search engines (Google, Bing, App Store etc) and other google accounts * Drive growth through paid search channels, whilst piloting new potential channels * Develop the company's global paid search strategy * Develop, execute, optimise and measure campaigns to drive sales for the European business whilst partnering with the US Paid Search team to develop Global Strategies * Tracking paid media KPI's to understand which initiatives drive revenue and customer behaviour * Managing multiple Google AdWords and Bing PPC/SEM accounts on a day-to-day basis * Instruct and manage the Paid Search Agency integration. The Performance Marketing Manager / Senior Paid Search Manager / PPC Manager will have: * 3 - 5 years strong paid search marketing experience across multiple platforms in a b2c, ecommerce or subscriptions platform- agency or client side * Excellent hands on knowledge of Paid Search platforms (Google, Bing, App Store etc.) * Experience managing multiple campaigns with six figure budgets *Must have experience managing an agency This is a fantastic opportunity for someone looking for the agility of a start up with the comfort of an established business (& budget) to shape and growth their Paid Marketing Strategy. Intelligent People is a specialist Performance Marketing Manager recruitment agency.
Intelligent People Ltd London, UK
Dec 08, 2018
A Digital Product Manager / Senior Product Manager / Product Owner is required by a game changing fintech tech business. This truly successful scale-up, has grown from strength to strength since inception - successfully securing a recent round of funding and now fully committed to their next growth agenda. You will take ownership of the full spectrum of Product to drive customer acquisition across mobile, app and web for international territories. The Digital Product Manager / Senior Product Manager / Product Owner will report to the Head of Product and will own and manage the delivery of a specific product vertical for a well known and respected brand. The Digital Product Manager / Senior Product Manager / Product Owner will be responsible for: *Own and build the product vision for your product vertical *Be responsible for all KPIs and reporting across the product vertical *Understanding the opportunities, requirements and customer problems for each new product release and on-going growth optimisations *Testing and delivering new features and optimisations that positively enhance the business KPIs and improve customer experience *Driving innovation in the market *Consistent UX throughout all products *Creating high quality user stories and acceptance criteria ie seriously data driven! The Digital Product Manager / Senior Product Manager / Product Owner will have: *Demonstrable, product management experience perhaps from a high traffic ecommerce, gambling, gaming, travel, or calculator/question form-based platforms *Experience with AB and multi-variant testing testing *Experience using data and analytics tools to prioritise your roadmap *Have a passion for beautiful products - obsessing over simplicity, clarity and pixel perfection *Have a passion for digital, agile, software product management This is a great opportunity to join one of the most exciting names in FinTech as they continue their market place dominance!
Intelligent People Ltd Hatfield, UK
Dec 08, 2018
Digital Product Manager / B2B Product Manager / Mobile App Product Manager is needed by an award-winning global technology company. Working for a world leading commercial business, the Digital Product Manager / B2B Product Manager / Mobile App Product Manager will have full autonomy whilst working alongside the Strategic Marketing Manager to create the roadmap and delivery for their new iOS and Android app. With great relationships with large tech companies such as Bosch, the Digital Product Manager / B2B Product Manager / Mobile App Product Manager will: *Owning the global app product and defining the product roadmap *Identify, influence and drive new product development *Analyse data to help generate more sales *Produce business cases for new opportunities *Work in cross-functional teams to create and implement launch and go-to-market plans The Digital Product Manager / B2B Product Manager / Mobile App Product Manager will have: *At least 2 years' experience within Digital Product management within a fast paced, hands-on environment *App and Cloud experience is a must - having ownership over an app product and delivered measurable results *Methodical and organized - you know how to systematically develop a product and can use your project management skills to manage issues and ensure features are delivered on time *To be truly an independent actor - this is a company with lots of collaboration and a great support network *A multi-tasking approach with excellent communication skills in written and verbal English *An innovative person, self-motivated, enthusiastic and ambitious *Ideally be educated to degree level or above This is an excellent opportunity for a Digital Product Manager / B2B Product Manager / Mobile App Product Manager to join a leading company with the opportunity to occasionally travel internationally. Intelligent People is a specialist Product Manager recruitment agency.
Intelligent People Ltd London, UK
Dec 08, 2018
A Head of Product - B2C / Product Director / Product Lead is needed by a Series A tech start-up looking to drive a product strategy, vision & process across their B2C channels. The Head of Product - B2C / Product Director / Product Lead will ideally have experience developing consumer products that solve real-world consumer problems, fully defining functions & processes, bringing value to the user for their core mobile app, whilst delivering improvements yourself. The Head of Product - B2C / Product Director / Product Lead will be responsible for: -Owning the product roadmap end to end for all products -Developing detailed ways to really understand customer needs to an obsessive level -Driving passion, quality, best practice, and energy across the team -Generating excitement across the business through your product vision, influencing stakeholders and winning buy in -Identifying quick win and low hanging fruit within first 3 months to deliver immediate product improvements -Bridging the gap between tech and non-tech, simplifying business and customer problems -Prioritise work, writing user stories, author specifications and assist in planning to deliver the roadmap -Working super close with dev and design -Implementing end to end processes, specifically a user-centric product development process The Head of Product - B2C / Product Director / Product Lead will have: -Strong digital product management experience, along with the ability to tell some real product war stories! -You've built some killer B2C products in the past and can clearly articulate how you did this -A deep understanding of Scrum, UX and monetisation strategies - Experience building products from scratch, iteratively, leveraging agile methodologies - A keen eye for detail and though you're senior, you're comfortable being hands on - responsibility for delivery stops with you -Excellent stakeholder management skills, diplomacy is your thing, winning buy-in is what you do! -Mobile app product experience desirable - A clear ability to describe how you've scaled a product and its overall function, how you did it, why you made those choices and what you delivered -Experience executing product strategy across multiple teams, features, and conflicting priorities This is a great opportunity for a talented Head of Product - B2C / Product Director / Product Lead to join a business that's removing a lot of pain away from laborious & painful life processes, and they're already getting massive traction. For the right person, it will offer a strong step up into a leadership role where you can make huge impact. Intelligent People are a specialist Head of Product recruitment agency.
Intelligent People Ltd London, UK
Dec 08, 2018
Head of Product / Senior Product Manager / Product Consultant needed by an innovative media company in London. This is a full-time FTC (18months) highly motivating role helping a company embark on their Digital Transformation. The Head of Product / Senior Product Manager / Product Consultant will help develop a roadmap for current and new products in the business. The Head of Product / Senior Product Manager / Product Consultant will: *Help the company and leadership teams to align potential markets/products/services with creative vision *Develop a product and services strategy which will depreciate current out dated products and ramp up brand new innovative ones *Support the financial director with financial analysis and planning *Develop Product Strategy for the company *Use Agile methodologies *Be client facing and demonstrate scope of products to new and existing clients The Head of Product / Senior Product Manager / Product Consultant have experience in: *A proven track record in designing, planning, managing and deploying products *Experience of managing a portfolio of products rather than just one *Strong analytical and commercial experience *Agile methodology *Be data focussed and have experience of managing/working with Product Owners *Experience in NPD and Product launches *Experience of taking a company through a Digital Transformation The Head of Product / Senior Product Manager / Product Consultant will be joining a business who prides itself in hiring people with high level values and drive. This is an opportunity to shape the future of a company and help them develop new and wonderful digital product offerings. If you are immediately available or think an 18 month FTC would suit your lifestyle then please do not hesitate to get in touch. Looking for immediate starters. Intelligent People is a specialist Product Management recruitment company.
Intelligent People Ltd London, UK
Dec 07, 2018
A Digital Product Manager / Senior Product Manager / Product Owner is required by a game changing fintech tech business. This truly successful scale-up, has grown from strength to strength since inception - successfully securing a recent round of funding and now fully committed to their next growth agenda. This role is focusing on Growth - user growth, revenue and all Product challenges occurring via signup, acquisition and product sign up. The Digital Product Manager / Senior Product Manager / Product Owner will report to the Head of Product and will own and manage the delivery of a specific growth product vertical for a well-known and respected brand; working close with the international Head of Growth. The Digital Product Manager / Senior Product Manager / Product Owner will be responsible for: *Own and build the product vision for your product vertical *Be responsible for all KPIs and reporting across the product vertical *Understanding the opportunities, requirements and customer problems for each new product release and on-going growth optimisations *Testing and delivering new features and optimisations that positively enhance the business KPIs and improve customer experience *Driving innovation in the market *Consistent UX throughout all products *Creating high quality user stories and acceptance criteria ie seriously data driven! The Digital Product Manager / Senior Product Manager / Product Owner will have: *Demonstrable, product management experience perhaps from a high traffic ecommerce, gambling, gaming, travel, or calculator/question form-based platforms *Experience with AB and multi-variant testing testing *Experience using data and analytics tools to prioritise your roadmap *Have a passion for beautiful products - obsessing over simplicity, clarity and pixel perfection *Have a passion for digital, agile, software product management This is a great opportunity to join one of the most exciting names in FinTech as they continue their market place dominance optimising all things involving Product Growth!
Intelligent People Ltd London, UK
Dec 07, 2018
Working for a rapidly growing Series A ecommerce start-up, a Head of Marketing / Head of Customer Acquisition / Head of Growth will lead a high performing marketing team delivering online revenue growth. The Head of Marketing / Head of Customer Acquisition / Head of Growth will have proven experience delivering growth in fast paced start-up, driving customer acquisition campaigns, conversion, reducing CPA & building revenue across UK and ideally, Europe. All this activity is essential to fuel their 2018/19 growth plans, leading to a larger funding round early next year. The Head of Marketing / Head of Customer Acquisition / Head of Growth will: -Define both the acquisition strategy and the delivery via key channels to improve KPI's -Implement and execute campaigns across all digital channels, specifically Paid Search, SEO, Paid Social and Communities, PR, Content, CRM & Affiliates -Analyse performance of these campaigns, quickly identifying new areas for improvement -Work with a variety of internal stakeholders (design, product, content, tech) to ensure messaging is constantly updated and optimised -Driving a data first approach to justify decisions, particularly for the conversion funnel, traffic and customer data, behavioural data, etc -Drive attention to detail across all channels, optimising performance as well as owning end-to-end strategy Candidates for the Head of Marketing / Head of Customer Acquisition / Head of Growth role must have: -Proven experience running and optimising campaigns across multiple channels -Expert knowledge of growing a customer base (you can comfortably describe how you did this before) - Strong experience in a start-up environment driving high growth -Experience creating compelling, original creative & artwork -A highly analytical mindset, constantly analysing data to improve performance -A strong focus on testing and data driven decision making, as well as CRO principles -Experience across different marketing (Europe, nice to have) -Comfort in a fast-paced start-up environment where responsibility for delivery stops with you. This is a great opportunity for a Head of Marketing / Head of Customer Acquisition / Head of Growth to join a niche and exciting business where the ideal candidate will naturally progress into a CMO in the next 18-24 months. If you're looking to join a business that's growing at an aggressive rate, then do get in touch. Intelligent People is a specialist Head of Growth recruitment agency.
Intelligent People Ltd London, UK
Dec 07, 2018
A Digital Product Manager / Digital Product Owner / Product Manager is needed by a fast-growing disruptive Fintech / Insuretech start up. They are experiencing a period of huge growth and are looking for a Digital Product Manager / Digital Product Owner / Product Manager to design and develop cutting-edge new features and products in a collaborative team. The Digital Product Manager / Digital Product Owner / Product Manager will: *Work with the leadership team to build and maintain long-term product strategy. *Manage the product backlog with the customer success and growth team. *Make go live / retire decisions. *Own the end to end product strategy, leading an agile software development team to iterate on new and exciting features. *Write detailed user stories to fully understand their customer needs, informing product development. * Generate excitement across the business through your product vision, influencing stakeholders and winning buy in *Break projects into actionable user stories and tasks, and work with our Tech Lead to plan software development sprints. The Digital Product Manager / Digital Product Owner / Product Manager must have: *Experience designing and launching digital product, including mobile apps. *Proven track record of delivery. *A clear ability to describe how you've scaled a product function - why you made those choices and what you delivered. *Experience working in a cross functional environment. *Experience executing product strategy, delivering new features amongst conflicting priorities. *A strong technical understanding of software development. *Excellent communication skills. You'll be the first Digital Product Manager / Digital Product Owner / Product Manager hire in the business, and have a huge opportunity to make your mark on a fast moving company looking to solidify their position in the market. Intelligent People is a Digital Product Manager specialist recruitment agency.
Intelligent People Ltd Watford, UK
Dec 07, 2018
Our client, a leader within the Payments and Technology sector, are hiring a Global Product Owner who will drive the delivery of a new International payments product. Some exposure to payment technology would be useful but not essential. Within the role of Global Product Owner / Product Manager / Senior Product Owner you will lead the product throughout its development lifecycle. Forming the link between the Commercial teams and the development community you will translate the vision into tangible features, benefits and capabilities ensuring the resulting technology and user experience truly responds to the needs of a global customer base. A background within the payments sector is not required but experience of a complex service delivery technology such as telecommunications, insurance, financial services, B2B and B2C would be an advantage. Within role of Product Owner you will work closely with an Agile Coach and Scrum Master and together continue the transformation of the global digital product offer. The Global Product Owner / Product Manager / Senior Product Owner role will: *Work collaboratively with the development community to optimise delivery of the defined product vision and roadmap *Own prioritisation of backlog to be continually aligned to business value *Be the voice of the customer throughout development cycle *Passionate advocate of product vision through development *Act as knowledge broker to resolve blockers *Own the release plan *Planning and execution of epic and story elaboration with team The Global Product Owner / Product Manager / Senior Product Owner will require: *Exceptional communication and stakeholder management skills *Excellent collaborative, analytical and problem solving skills *Demonstrable experience and aptitude to articulate product requirements to cross-functional teams Familiarity with the technical, operational and legal and regulatory environments within which the products operate. *Expertise in and direct experience of agile methodologies *An entrepreneurial spirit coupled with good negotiating skills Intelligent People are a specialist recruitment agency hiring Product Owner job roles
Intelligent People Ltd London, UK
Dec 07, 2018
The Business Analyst / Product Analyst / Product Owner will work across the business, ideating and delivering cross functional, strategic initiatives focused on optimising Customer Product roadmaps and offering solutions. This could include proposition development, risk analysis, consumer / customer analysis, new product development and delivery, marketing etc. This role will be responsible for capturing detailed business and system requirements and proposing solutions to clients. The Business Analyst / Product Analyst / Product Owner will: *Find and solve problems through the analysis of customer data *Engage clients to extract critical business requirements *Build business cases and work with stakeholders across all levels of the business *Combine a big-picture understanding of industry trends with detailed analysis of data *Be an advocate for the power of information and data to drive decision making The Business Analyst / Product Analyst / Product Owner must: *Be degree education, with a degree classification of 2:1 or above in an analytical subject. * Have 3 years' experience in an analytical role * Have great stakeholder management & communication skills * Have a proven track record delivering web & app based fintech products *Have experience in developing impactful software products solutions *Candidates from technology, finance, banking, insurance preferred This is an opportunity for an ambitious, driven Business Analyst / Product Analyst / Product Owner to join a dynamic fintech start up organisation with fantastic career prospects. Intelligent People are a specialist Business Analyst recruitment agency.
Intelligent People Ltd City of London, UK
Dec 07, 2018
Customer Success Manager / Senior Customer Success Manager / Strategic Account Manager Customer Success manager London, £35-40k plus benefits Customer Success manager / Senior Customer Success Manager / Strategic Account Manager needed by on the fastest growing UK-based B2B SaaS businesses, which last year grew by over 500%. They already have a portfolio of clients across over 20 markets and are currently going through the next phase of global expansion. You'll be part of a fast-growing team, working closely with the Head of CS to define processes and set best practice. You'll have the opportunity to work with a variety of global clients. Customer Success Manager / Senior Customer Success Manager / Strategic Account Manager will: *Identifying and reporting key metrics to the CEO e.g. retention, account growth, NPS etc *Advising clients on their launch strategy *Working closely with larger/enterprise clients to *Speaking with larger merchants on a quarterly basis to provide loyalty recommendations *Running educational webinars for clients as a subject matter expert *Looking for opportunities to insert the team into industry-wide discussions *Hiring, training and managing Success team members *You'll analyse customer data sets to generate insights and performance reports. You will use this information to provide recommendations to clients on how they could better utilise the platform to increase revenues. *You will work productively with internal teams, continuously providing input to product / engineering / project / support teams on how clients are using the platform, and how we can improve it. Customer Success Manager/ Senior Customer Success Manager / Strategic Account Manager must have: *Good experience within SaaS Customer Success from any tech industry, such as; SaaS, B2B, Martech, Fintech, HRtech, Retailtech, eCommerce, HR, CRM, Marketing, etc *You can communicate confidently and authoritatively with a wide variety of stakeholders. *Negotiating skills - you will have had experience negotiating upsells and renewals with enterprise clients *You know how to make clients happy and go out of your way to achieve this. *You are comfortable working with, manipulating and interpreting data sets, and have experience working with tools such as Excel. *Organised and able to work under pressure - you are comfortable working in a fast-paced environment and can juggle multiple tasks at the same time. *Clear understanding of the core saas metrics - retention, engagement, conversion *Proactive learner - you have an interest in technology and are willing to do what it takes to become an expert in email marketing. Intelligent People is a specialist Customer Success Manager / Senior Customer Success Manager / Strategic Account Manager recruitment agency.
Intelligent People Ltd London, UK
Dec 07, 2018
A Digital Product Manager / Product Owner is required for an tech focused established scale up at the forefront of tech. You will be responsible for the launch of a brand-new customer journey and experience. The Digital Product Manager / Product Owner will be comfortable setting up a digital product set, liaising with stakeholders, developers and designers that will disrupt the market and improve people's lives. Working in a true agile environment, the Digital Product Manager / Product Owner will be happy to iterate quickly then test and tweak once the product is live. The Digital Product Manager / Product Owner will be responsible for: * Be responsible for all KPIs and reporting across the product vertical * Own, create and develop the on-going CRO stream to grow and drive your product forward * Understanding the opportunities, requirements and customer problems for each new product release and on-going growth optimisations * Testing and delivering new features and optimisations that positively enhance the business KPIs and improve customer experience * Driving innovation in the market * Consistent UX throughout all products * Creating high quality user stories and acceptance criteria The Digital Product Manager / Product Owner will have: * Demonstrable, product management experience from a fast-moving, environment that is true to product management. * Experience using data and analytics tools to prioritise your roadmap * Want to own, shape, and go all-in on a product * Are passionate about what you do and are highly driven to achieve your professional and personal goals * Are a team player who embraces collaboration within your team and across different teams This is an exciting opportunity to join a leading tech disruptor and be responsible for your own business unit's digital and bottom line performance. Intelligent People is a specialist Digital Product Manager recruitment agency.
Intelligent People Ltd City of London, UK
Dec 07, 2018
Global Head of Customer Success / Senior Customer Success Manager / Strategic Account Manager Global Head of Customer Success London, £55-70k plus shares + benefits Global Head of Customer Success / Senior Customer Success Manager / Strategic Account Manager needed by on the fastest growing UK-based B2B SaaS businesses, which last year grew by over 500%. They already have a portfolio of clients across over 20 markets and are currently going through the next phase of global expansion. You'll work very closely with the CEO on the strategic CS vision and influence the overall business decisions, whilst leading and growing the team by more than double. This journey will begin virtually from the day you join. Global Head of Customer Success / Senior Customer Success Manager / Strategic Account Manager will: *Identifying and reporting key metrics to the CEO e.g. retention, account growth, NPS etc *Advising clients on their launch strategy *Working closely with larger/enterprise clients to *Speaking with larger merchants on a quarterly basis to provide loyalty recommendations *Running educational webinars for clients as a subject matter expert *Looking for opportunities to insert the team into industry-wide discussions *Hiring, training and managing Success team members *You'll analyse customer data sets to generate insights and performance reports. You will use this information to provide recommendations to clients on how they could better utilise the platform to increase revenues. *You will work productively with internal teams, continuously providing input to product / engineering / project / support teams on how clients are using the platform, and how we can improve it. Global Head of Customer Success / Senior Customer Success Manager / Strategic Account Manager must have: *Good experience within SaaS Customer Success from any tech industry, such as; SaaS, B2B, Martech, Fintech, HRtech, Retailtech, eCommerce, HR, CRM, Marketing, etc *You can communicate confidently and authoritatively with a wide variety of stakeholders. *Negotiating skills - you will have had experience negotiating upsells and renewals with enterprise clients *You know how to make clients happy and go out of your way to achieve this. *You are comfortable working with, manipulating and interpreting data sets, and have experience working with tools such as Excel. *Organised and able to work under pressure - you are comfortable working in a fast-paced environment and can juggle multiple tasks at the same time. *Clear understanding of the core saas metrics - retention, engagement, conversion *Proactive learner - you have an interest in technology and are willing to do what it takes to become an expert in email marketing. Intelligent People is a specialist Global Head of Customer Success / Senior Customer Success Manager / Strategic Account Manager recruitment agency.
Intelligent People Ltd London, UK
Dec 07, 2018
Digital Strategy Consultant / Management Consultant / Digital Transformation Consultant needed for a global multi sector digital accelerator The Digital Strategy Consultant / Management Consultant / Digital Transformation Consultant will work with both large corporates and emerging startups, helping them embrace the 4th industrial revolution. The Digital Strategy Consultant / Management Consultant / Digital Transformation Consultant will: ?align and create partnerships between global blue-chip companies and startups ?be a trusted advisor to help senior stakeholders with digital transformation projects ?identify new, disruptive and emerging technological trends The Digital Strategy Consultant / Management Consultant / Digital Transformation Consultant will have: ?a proven managerial experience in a digital consultancy or start-up ?the ability to create strong relationships with the C-Suite ?a passion for emerging technology and startups Experience/exposure to venture capitalism is advantageous. The Digital Strategy Consultant / Management Consultant / Digital Transformation Consultant will be joining a company that prides itself with working with individuals who want to be at the 'cut and thrust' of innovation. Intelligent People is a specialist digital transformation recruitment company.