SHELTER

SHELTER London, UK
Aug 16, 2018
Full time
Closing date: Thursday 23 rd August 2018 at 11.30pm We're looking for a personable individual with corporate fundraising/commercial business development and marketing experience to join us as Senior New Partnerships Manager and identify, develop and deliver some truly innovative new business opportunities. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. The Corporate Partnerships team is part of an award-winning fundraising division that generates over £35m gross income a year and has seen continuous diversity and growth. We are responsible for increasing our voluntary income by delivering new corporate contacts and partnerships to fulfil our mission to help more people. Over the past year alone, we have been successful in building long term partnerships with B&Q, HSBC and M&S Bank, securing both cash and in-kind or pro-bono support. Join us, and you could soon be playing an important part in our future successes. About the Role Securing long-term, high value corporate partnerships across a range of disciplines, with a focus on Charity of the Year and strategic partnerships, is the challenge here. As well as gaining new business from a variety of supporters, you'll develop lasting relationships, boost brand awareness and deliver innovative and tailored pitches and presentations to senior business leaders. We'll also rely on you to line manage a New Partnerships Assistant and help them develop their potential. Identifying prospects, presenting creative propositions, monitoring performance against objectives and contributing to the delivery of the team's strategy and plan - all are aspects of this high profile role. About you As well as proven relevant experience, you'll need a strong understanding of, and ability to apply, commercial and financial principles to improve business performance. We'll also be looking for the interpersonal skills to engage a range of stakeholders and build a strong network of potential funders to support our mission. Adept at managing the day-to-day delivery of complex relationships/projects, you convey ideas succinctly and persuasively too. What's more, you are great at delivering presentations/pitches, have a proactive, results-driven approach, lots of creativity and, above all, a track record of achieving six figure value new business or income targets. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. For further information about the role and the benefits of working for Shelter please visit our website. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
SHELTER London, UK
Aug 16, 2018
Full time
Closing date: 19 August 2018 (at 11.30pm). Interview date: 23 rd August 2018. We're looking for an experienced finance professional with a proven track record in the charity sector and extensive experience in providing organisation-wide financial reporting and leading budgeting and forecasting exercises, to join us as a Senior Finance Analyst . About Shelter Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. About the Role Reporting to the Head of Finance, and providing effective line management to two Finance Analysts, as Senior Finance Analyst you will be responsible for delivering organisation-wide monthly management accounts, including producing the Financial Reporting pack which goes to the Executive Leadership Team e Audit, Risk and Finance committee, as well as leading the annual budgeting and quarterly forecasting exercises. You will also develop an accurate long-term cashflow forecast model that will be repeatable and utilise the available data in Unit4 Business World, while ensuring the Finance Business Partners receive the financial information they require and continuing the standardisation across Finance of key processes. About You With strong technical accounting skills, especially in developing cashflow forecast models, , you must also possess strong line management experience, ideally helping support staff with heavy workloads. Excellent interpersonal and relationship-building skills are also vital. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. For further information about the role and the benefits of working for Shelter please visit our website. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
SHELTER City of London, UK
Aug 14, 2018
Full time
Closing date: Thursday 23rd August 2018 at 11.30pm We're looking for a personable individual with corporate fundraising/commercial business development and marketing experience to join us as Senior New Partnerships Manager and identify, develop and deliver some truly innovative new business opportunities. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. The Corporate Partnerships team is part of an award-winning fundraising division that generates over £35m gross income a year and has seen continuous diversity and growth. We are responsible for increasing our voluntary income by delivering new corporate contacts and partnerships to fulfil our mission to help more people. Over the past year alone, we have been successful in building long term partnerships with B&Q, HSBC and M&S Bank, securing both cash and in-kind or pro-bono support. Join us, and you could soon be playing an important part in our future successes. About the Role Securing long-term, high value corporate partnerships across a range of disciplines, with a focus on Charity of the Year and strategic partnerships, is the challenge here. As well as gaining new business from a variety of supporters, you'll develop lasting relationships, boost brand awareness and deliver innovative and tailored pitches and presentations to senior business leaders. We'll also rely on you to line manage a New Partnerships Assistant and help them develop their potential. Identifying prospects, presenting creative propositions, monitoring performance against objectives and contributing to the delivery of the team's strategy and plan - all are aspects of this high profile role. About you As well as proven relevant experience, you'll need a strong understanding of, and ability to apply, commercial and financial principles to improve business performance. We'll also be looking for the interpersonal skills to engage a range of stakeholders and build a strong network of potential funders to support our mission. Adept at managing the day-to-day delivery of complex relationships/projects, you convey ideas succinctly and persuasively too. What's more, you are great at delivering presentations/pitches, have a proactive, results-driven approach, lots of creativity and, above all, a track record of achieving six figure value new business or income targets. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. For further information about the role and the benefits of working for Shelter please visit our website. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
SHELTER Hackney, London E9 6NR, UK
Aug 14, 2018
Full time
Closing date: 23 August 2018 at 11.30pm We're looking for a self-motivated individual with experience of working with vulnerable people, to join us as a Family Support Worker and help families resolve any housing issues they have. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. The aim of Shelter's Hackney Family Service (HFS) is to prevent homelessness and secure access to safe, affordable housing for families with complex needs. While helping with each family's immediate housing crisis we aim to create a package of support that will help them to deal with the underlying causes of that crisis. About the Role Delivering professional, impartial, pragmatic and outcome-focused support to a range of families to ensure they can keep, access or improve their homes and thrive in their community. Caseloads are varied, but all the families you will be working with are either homeless or at risk of homelessness. You will be providing whole family intensive support in conjunction with local statutory and voluntary agencies to overcome root causes of need. About you To succeed, you'll need knowledge and understanding of the client group and the links between homelessness, education, employment, health and ASB and experience of working within a safeguarding framework. We'll also be looking for a proven track record of working with vulnerable people or people with multiple and complex needs. Indeed, you're used to engaging with individuals & families and structuring personalised support plans to deliver outcomes through multi-agency processes and protocols. What's more, you're a strong team player with great relationship building skills, lots of creativity and a willingness to challenge the status quo and introduce new ideas. Experience of using a range of IT tools, including case management systems, Microsoft Office applications, internet and email etc. is also required, with the ability to type preferred. Benefits include 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. For further information about the role and the benefits of working for Shelter please visit our website. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
SHELTER Paisley, UK
Aug 11, 2018
Full time
Fixed term contract until 31 st December 2019 Closing date: 22 August 2018 at 11.30pm Shelter Scotland is looking for an experienced Service Manager who's used to delivering contracts in a regulated environment, to drive forward the legacy of an exciting and innovative project that makes a real difference to families in housing need. Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help This particular role is based in our innovative Foundations service in Renfrewshire. Foundations First is funded by the STV Children's Appeal to deliver housing support and advice to families facing housing and homelessness issues across the local authority area. This is your opportunity to play a leading role within it, as well as help shape the future of some of our other services. About the role As the registered manager for this vital regulated Housing Support service, you'll be responsible for line-managing a team that includes housing support workers, an advice worker and a volunteer co-ordinator. You'll also, together with the Operations Manager, work with key partners across the local authority to embed the learning from our work with families in this area. Leading and managing specified services, delivering good customer care and effective outcomes for clients and taking accountability for the performance of the Foundations First service - all are aspects of this high profile role. And, when it comes to contributing to the strategic development of our services by identifying and acting on local relationship opportunities to improve the client journey, experience and outcomes, again, we'll rely on you. About you You'll need to be registered with SSSC as a Housing Support Manager, or have the practice and management qualifications required to progress registration. We'll also be looking for proven experience of day-to-day staff and service management, including service development. Creative and innovative in approach, you have what it takes to lead change and improve performance and a willingness to challenge the status quo and introduce new ideas, methods and processes when appropriate. Commercially aware, with a collaborative way of working, you have excellent communication and influencing skills, respect for others opinions and a real drive for results. Proficiency using Microsoft Office applications and case management and reporting systems is important too, as is the ability to type. Applicants will be required to join the PVG scheme. Existing scheme members will be subject to an application to Disclosure Scotland for a PVG scheme update. Any spent convictions under the provisions of the Rehabilitation of Offenders Act 1974 will not be disclosed. Any information revealed will be dealt with confidentially and in accordance with our Equal Opportunities policy on the recruitment of ex-offenders. A conviction is not necessarily a bar to recruitment and consideration will be given to all material facts and circumstances. Shelter is a registered body with Disclosure Scotland and as such adheres to the Code of Practice. Copies of this are available. Benefits include 30 days' annual leave (pro rata), the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. For further information about the role and the benefits of working for Shelter please visit our website. At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
SHELTER St John's, Woking GU21 7RH, UK
Aug 10, 2018
Full time
35 hours per week including weekend working Closing date: 15 August 2018 at 11.30pm Do you have great leadership skills, a flair for visual merchandising and the ability to spot the value of goods and price them accordingly? Then join Shelter as a Community Shop Manager in one of our 'Boutique by Shelter' charity shops. What is Boutique by Shelter? For us, it's a new direction - a unique chain of shops focused on higher end/designer items, with interiors designed by Wayne Hemingway that bring a modern, trendy retail space to the high street. For you, it's the chance to get in at the start of an exciting new initiative that will be challenging and rewarding and is set to be the next big thing in charity retail. How do we describe a Community Shop Manager? Someone who has worked in a high-pressure environment, is creative, self-sufficient and can easily adapt to change, often at the last minute. These are high turnover shops in affluent areas where the need to produce sales figures is key, so commercial awareness should also definitely be one of your attributes. What will I be doing? The role will be varied and provide you with stimulating and satisfying work. Indeed, there's no such thing as a "typical day". Continually seeking opportunities to engage with the local community e.g. other retailers, schools, churches or the local food bank and increase your shop's contribution to Shelter's cause will be key. We'll also rely on you to develop your team's (including volunteers) interest and passion in merchandising the shop to attract customers and donors through the door, as well as their knowledge of Shelter and its work. What sort of people are you looking for? Commercially aware, inspiring, enterprising and influential individuals who are willing to roll up their sleeves and lead by example - people with lots of creativity, great visual merchandising skills and the ability to thrive even when under pressure. You'll also need proven experience of managing, recruiting and developing a team of staff and volunteers and a track record of providing excellent customer service in a face-to-face role What are the benefits? We offer a wide range of benefits, including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Full training and support is also available to candidates that don't have retail experience but do possess all the other skills required to do the job. How to apply For further information about the role and the benefits of working for Shelter please visit our website
SHELTER Edinburgh, UK
Aug 10, 2018
Full time
Closing date: 26 August 2018 at 11.30pm We are looking for a client-focused individual with experience of advice work with a specific focus on housing issues, money and debt and welfare benefits to join us as a Housing Adviser and provide vital advice to our clients in the Edinburgh area. Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help . Our advice and support Hubs located in Glasgow, Dundee, Aberdeen and Edinburgh provide a range of services, including money and debt advice and legal advocacy and representation. There are also support services in Glasgow, Dumfries and South Lanarkshire delivering housing support for vulnerable people and families who are homeless and a dedicated service working with Young Runaways in Tayside. In addition, we have services focussing on specific client groups such as prisoners, older people and veterans, as well as a free telephone helpline. This particular role is based at our Edinburgh hub. About the role As an Adviser, we'll rely on you to deliver a professional, impartial, pragmatic and outcome focussed service to our clients whilst working to Shelter Quality Standards. Day-to-day, you'll be providing advice on all areas of housing law, homelessness, money and debt and welfare benefits and specialist casework related to these areas. You'll also get to undertake work on aspects of complex advocacy cases. Contributing to local and national policy and practice development will be important too, as will representing clients at reviews, tribunals and appeals, with relevant training provided if needed. Conducting initial interviews, agreeing clients' needs, writing case plans and keeping accurate records - all are part and parcel of this interesting and varied role. About you To succeed, you'll need demonstrable relevant experience, a proactive, collaborative and results-driven approach, sensitivity to other needs and the communication skills it takes to positively influence others. We'll also be looking for a flair for getting to the root of client's underlying needs and supporting them through change. Someone who is happy to challenge the status quo when appropriate, you enjoy actively contributing new ideas and approaches too. What's more, you have good typing skills and are proficient using Microsoft Office applications and case management systems Benefits include 30 days' annual leave (pro rata), the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. For further information about the role and the benefits of working for Shelter please visit our website. At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
SHELTER United Kingdom
Aug 10, 2018
Full time
*Sheffield is the preferred location, however other Shelter office locations will be considered. Closing date: 22 August 2018 at 11.30pm Are you a driven and compassionate individual looking to make a difference to the lives of vulnerable or homeless people? Then join Shelter as a Welfare Benefits and Housing and Debt Adviser , where you will offer vital housing advice and support as part of our National Homelessness Advice Service. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. The National Homelessness Advice Service, funded by the Ministry for Housing Communities and Local Government, provides high quality housing advice, with a focus on preventing homelessness. Our frontline advisers handle more than 10,000 calls a year on the Local Authority Advice Line (LAHAL) and NHAS Consultancy Line, and we provide free training in housing law to 4,500 advisers from both local authority and advice sectors. We promote joint working between voluntary and statutory agencies, building partnerships to prevent homelessness and provide solutions for people in housing need. About the Role Our successful candidate will offer comprehensive, impartial and pragmatic telephone, email and webchat advice to external agencies and Shelter services on all aspects of housing, including welfare benefits, housing debt and homelessness. You will be expected to use diagnostic questioning to assess and agree on caller needs before identifying desired outcomes and actions, plus establish the cases that require face-to-face advice. Ensuring all work meets both external and internal quality and performance targets and entering the required information onto a case management system accurately and punctually are also key duties. About you We're looking for a highly motivated and influential individual, with extensive experience of housing-related welfare benefit and debt issues, and providing advice over the phone or by email, plus a sound knowledge of homelessness and housing. An excellent communicator, both verbal and written, you will have strong IT abilities, including case management systems, Microsoft Office, internet and email, as well as impressive interpersonal and relationship-building skills. The ability to work on your own initiative is also essential. Benefits include: 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. For further information about the role and the benefits of working for Shelter, please visit our website. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
SHELTER United Kingdom
Aug 10, 2018
Full time
*Sheffield is the preferred location, however other Shelter office locations will be considered. Closing date: 22 August 2018 at 11.30pm Shelter is looking for a proactive and customer-focused individual passionate about making a difference to the lives of vulnerable and homeless people to join us as a Senior Welfare Benefits and Housing and Debt Adviser , where you will offer vital housing advice and support as part of our National Homelessness Advice Service. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. The National Homelessness Advice Service, funded by the Ministry for Housing Communities and Local Government, provides high quality housing advice, with a focus on preventing homelessness. Our frontline advisers handle more than 10,000 calls a year on the Local Authority Advice Line (LAHAL) and NHAS Consultancy Line, and we provide free training in housing law to 4,500 advisers from both local authority and advice sectors. We promote joint working between voluntary and statutory agencies, building partnerships to prevent homelessness and provide solutions for people in housing need. About the Role You will deliver professional and impartial telephone, email and webchat advice to external agencies and Shelter services on all aspects of housing, including welfare benefits, housing debt and homelessness. You will use diagnostic questioning to assess and agree on caller needs, before identifying desired outcomes and actions. Establishing the cases that require face-to-face advice and entering the required information onto a case management system accurately are also key duties. As a Senior Adviser , you will also will also provide professional supervision and guidance to staff, including mentoring and coaching Advisers, offering casework support and helping Advisers to develop advice knowledge and expertise. About you We're looking for a highly motivated, approachable and influential individual, with significant experience of housing-related welfare benefit and debt issues, as well as providing casework support. You will also have a sound knowledge of homelessness and housing, and possess strong interpersonal and relationship-building skills. An excellent communicator, verbal and written, you will have solid IT skills, including case management systems, Microsoft Office, internet and email. Benefits include: 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. For further information about the role and the benefits of working for Shelter, please visit our website. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
SHELTER London, UK
Aug 09, 2018
Full time
Closing date: August 16 th 2018 (at 11.30pm) Are you a creative, proactive and strategic-thinking individual looking for that rewarding and career-enhancing role? Then join Shelter as a New Partnerships Manager and use your wealth of experience to secure income generating, mutually-beneficial partnerships. About Shelter and the Fundraising team Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. Our New Partnerships Manager will play an integral role in our fundraising programme that has seen continuous year-on-year diversity and growth and gross income of more than £35m. The fundraising division comprises five departments, including High Value Partnerships, home of the Corporate Partnerships team. The team is split between New Partnerships and Account Management, with the New Partnerships team, which you will play a key role in, responsible for contributing to the growth of Shelter's voluntary income by securing new relationships that support our purpose. About this exciting opportunity The primary purpose of this role will be to use your creativity and expertise to develop and deliver innovative, multi-year partnerships, with a focus on building five and six-figure opportunities with Retail and FMCG brands. You will work to identify and develop both strategic opportunities and those which could have a commercial brand or marketing element. You will deliver tailored pitches and presentations to a range of stakeholders, and monitor your performance against objectives, taking action to ensure deadlines and targets are achieved. Working internally with key stakeholders across the wider team to ensure we maximise all opportunities across Shelter is also an important element of the role. About our ideal candidate Creative, persuasive and target-driven, you will have proven experience of corporate fundraising and/or brand marketing, with a strong understanding of, and ability to, apply commercial and financial principles to improve business and organisational performance. A good communicator, both verbal and written, with excellent presentation skills, you will pride yourself on having fantastic interpersonal and listening skills - vital for engaging a range of stakeholders. You will have demonstrable experience in developing and maintaining complex relationships and projects, turning ideas in to actions, plus building a strong pipeline of potential opportunities to generate income for Shelter. Benefits include: 30 days' annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development. For further information about the role and the benefits of working for Shelter, please visit our website. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.